We have observed that withdrawal process typically takes 5 to 10 minutes before the money is credited to your PayTM wallet. 

Please make sure that you have completed the KYC for your PayTM wallet. In case you have not completed the KYC, we request you to complete it. Post KYC, the amount will be automatically credited to your account.

If you do not complete the KYC within 7 days, the transaction is cancelled and the amount is credited back to your CricPlay winnings.

In case an order is pending due to some other issue, it usually takes 5 to 10 minutes for processing. If your pending order fails, the winnings are credited back to your winnings account. 

If the order has been pending for more than 15 minutes, write to us at help@cricplay.com